Make the most of your nib policy

Download the my nib NZ app or head to the My nib to:
✔️ Submit claims in minutes
✔️ Request pre-approvals
✔️ Engage in nib’s Online Tools and programs
✔️ Check your cover
✔️ Update your personal details

nib Health Management Programmes

These programmes are tailored to support members managing—or at risk of—chronic health conditions by providing coaching, resources, and practical tools. They're free if you meet certain programme-specific criteria.

Available Programmes

When you express interest and meet eligibility, nib may invite you to join one of the following:

  • Wellness Coaching – Ongoing health navigation support from qualified professionals 

  • Women’s Wellness – For members with endometriosis or who've had endometriosis surgery

  • Diabetes Care – For type 2 diabetes, pre-diabetes, impaired glucose tolerance, or insulin resistance (excludes type 1 and gestational)

  • Cardiac Care (Rehab) – Post cardiac surgery, heart attack, stroke or myocardial infarction, with medical clearance

  • Cancer Care – For members diagnosed with cancer undergoing treatment

  • Healthier Heart – For those at risk of or living with cardiovascular disease

  • Healthier Joints: Pain Management – For chronic joint pain (hips, knees, shoulders, spine), or diagnosed arthritis, where there’s sufficient time before surgery and ACC isn’t covering it

  • Healthy Lifestyle – For members with BMI ≥ 28, focusing on weight, stress, sleep, and long-term health habits. 

nib’s Symptom Checker

nib’s Symptom Checker is an AI-powered tool in the my nib app that helps members triage symptoms, guiding them to self-care, GP, or Emergency Department, Look up the Nib NZ App or visit here.

nib Warrant of Wellness 

The Nib Warrant of Wellness is a health guide.. It's designed to help Kiwis proactively manage their health by outlining recommended health checks throughout different life stages—akin to maintaining your body like a “well‑oiled machine. To use check on the brochure below. 

nib Balance 

nib Balance is a feature in the my nib NZ app that gives you a quick health snapshot across five wellbeing areas, showing where you’re doing well and where you could improve—like a personal health score to help track and manage your overall wellbeing.

Download useful nib booklets below